Welcome to the Furniture Bank Support Service. We’re excited to have you. This webpage hosts dedicated courses on how to leverage a custom Salesforce platform
Throughout these training courses, you’ll learn the different ways to use Salesforce to improve your operations. In this course, you’ll get a quick tour and
For Furniture Bank Toronto to start receiving sales calls on your behalf, there are a few things you must do: Add a Furniture Bank form
Furniture Bank Toronto’s sales team will take the lead on in-kind pick-up donations. This method limits your need to track furniture into Salesforce through pick-up
Your agency partners and caseworkers ensure people in need benefit from your service. They are a fundamental piece to turning everyone’s house into a home.
This course is centred around what caseworkers have to do to submit a referral. You will need to know this as well as you’ll need
After your agencies and caseworkers are set up and submitted referrals through the new system, it’s time to review your referrals. Whether you are allowing
Once you’ve received payment, it’s now time to confirm all community member information and virtually check them in. If you are doing in-person appointments, most
For distanced selection, volunteers select furniture on behalf of the community member based on the furniture list confirmed during the check-in process. In this course,
Once furniture is selected, you need to get it to the community member. In most cases, you’ll have your system and logistics to get the
You likely already have a tax receipting process. However, Furniture Bank Toronto will provide you with a report to generate receipts based on the sales
Now that the process is complete – you’ve taken furniture in and you’ve helped out a family make their house into a home – it’s