Now that the process is complete – you’ve taken furniture in and you’ve helped out a family make their house into a home – it’s time to see the impact you’ve made. By tracking everything in Salesforce, you have one place for all your records. Use these reports to see areas you’re excelling in and areas where you still need to improve. Additionally, you’ll see how you’ve impacted – socially and environmentally – your community. Social and environmental impact numbers are a popular metric for donors and grants. Highlighting these datapoints are essentials for furniture banks moving forward.

The reports lesson will help you learn:

• Your reports and how to read them
• How to edit pre-made reports